How do I get a refund?
Every event has their own refund policy and we recommend that you touch base with the event organiser as they will be able to advise further.
How do I contact the event organiser?
Each event has their own event page or Facebook page where you will find contact details for the event organiser or team.
Where do I go and what do I need to know for race day?
The event organising team will either email you out the details for the lead up to the event day, or you can find details on the event of the event page.
Check out our blogs for some top tips for race day.
I can’t register – or I’ve reached an error in my registration process – what do I do?
If you have reached an error during any point of the registration process it may be due to the settings on your device or the browser you are using – to rule out these problems change your browser (chrome, internet explorer, Firefox, Safari etc.) or your device (mobile device, tablet, laptop, desktop etc.)
We’ve a full customer support system in place soemail us the problem or concern at firstname.lastname@example.org. We will get back to you as quickly as possible.